Every channel, one stack.
Your website chat, phone line and WhatsApp, answered on your own channels. And outreach by email, LinkedIn, WhatsApp and phone, run with you by our team.
On your own channels
- Website chatA chat on your own website, answered from your pages, day and night.
- PhoneYour phone line, answered with the greeting you set, in its own voice.
- WhatsAppWhen customers write to you on WhatsApp, they get an answer with the same knowledge as your website chat.
Outreach, run with you by our team
- EmailA short, plain first email to each person on the cleaned list, written for the profile you agreed with us.
- LinkedInA message on LinkedIn, where it suits the person you are reaching.
- WhatsAppWriting first on WhatsApp, where it suits the market and the person. When customers write to you first, the Front desk answers.
- PhoneA call to the person on the list, as part of the campaign our team runs with you.
Inbound, on your own channels. Answered day and night.
Website chat
A chat on your own website, answered from your pages, day and night.
See website chatPhone
Your phone line, answered with the greeting you set, in its own voice.
See phoneWhatsApp
When customers write to you on WhatsApp, they get an answer with the same knowledge as your website chat.
See WhatsApp
One set of answers. Website chat and WhatsApp share the same knowledge and questions; the phone agent has its own voice and call settings.
Outreach, run with you. Four agents and our team.
Outreach
Email, LinkedIn, WhatsApp and phone, run with you by our team.
See outreachSee them at work. On your channels, and in outbound run with our team.
- InboundEvery enquiry on your website chat, phone line and WhatsApp, answered day and night and handed to your team.See inbound
- OutboundYour ideal customer profile, the list and the outreach, run with you by our team.See outbound
- How Brightshoal comparesSide by side with a website chatbot, a new hire, a lead generation agency and your own set of tools.See the comparisons