From brief to live.
Three steps for the agents on your channels, and a kick-off with our team for outbound. You try everything before it goes live.
Live in three steps
- 1Tell us about your businessWe brief your agents with your pages, documents and the questions you ask, the way you would brief a new starter.
- 2Try them yourselfTest chats and test calls show you exactly how they answer, before anything goes live.
- 3Go liveOn your website, WhatsApp and phone line. Outbound campaigns are run with you by our team.
Outbound, a kick-off with our team
- Your ideal customer profileWe agree it with you: who you should sell to.
- The listWe find the companies and the people in them, and clean the list before anyone is contacted.
- The outreachBy email, LinkedIn, WhatsApp and phone. Interested replies come back flagged, with the reason.
Live in three steps.
- 1
Tell us about your business
We brief your agents with your pages, documents and the questions you ask, the way you would brief a new starter.
- 2
Try them yourself
Test chats and test calls show you exactly how they answer, before anything goes live.
- 3
Go live
On your website, WhatsApp and phone line. Outbound campaigns are run with you by our team.
What we need from you. The same things you would tell a new starter.
Your pages and documents
The agents answer from the knowledge and instructions you give them, the way you would brief a new starter.
The questions you ask
What you need to know before you call someone back. The Qualifier asks them and takes down the answers, with a name and a way to reach them.
Your hours
Your team takes over only in the hours you set. Outside them, a request for a person becomes a callback request with the time they would like.
Where leads should go
The CRM or system you connect. A lead is sent once the agent has a phone number or email, or, if you prefer, once every detail you mark as required is in.
Try them before they go live. Test first, then go live.
Test chats and test calls show you exactly how they answer, before anything goes live. Where they do not know an answer, you decide what they say, such as offering a callback or a person.
Outbound kick-off, with our team. Four agents, run with you.
Your ideal customer profile
We agree it with you: who you should sell to.
The list
We find the companies and the people in them, and clean the list before anyone is contacted.
The outreach
By email, LinkedIn, WhatsApp and phone. Interested replies come back flagged, with the reason.
Our staff send, start and stop your campaigns. You see your campaigns and their replies in your console.
Control and trust. You decide who sees what, and your team can always step in.
Access by role
Owner, Admin, Member or Viewer, and changes are kept in an audit log.
Every conversation saved
Every conversation is saved with its transcript, so you can check what was said. Calls can be recorded.
Open about AI
On your website a short note under the chat says answers come from AI and can be wrong. It is on by default.
Your greeting
On calls you set the greeting, so you decide how the agent introduces itself.
Your team can take over
With live handoff on, anyone who handles chats can press Take over, reply as themselves and hand the chat back.
Support access
Our own support staff can open your workspace when they help you.
Pricing, scoped with you. It depends on your channels and volume.
- PricingWhat shapes the price, what every setup includes, and how we scope it with you on the demo.See pricing
- Questions, answeredChannels and answers, leads and your team, trust and pricing.Read the FAQ
- Security and controlAccess by role with an audit log, and every conversation saved with its transcript.See security