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Pricing, scoped with you.

You pay for the channels you want answered and the conversations they carry, and for outbound if our team runs it with you. We work out the figure for your setup with you on the demo.

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What sets the price

  • Your channelsWhich channels you want answered: website chat, your phone line, WhatsApp, or all three.
  • Your volumeHow many conversations those channels carry: the enquiries your agents answer, qualify and hand over.
  • Outbound, if you want itWhether you want outbound campaigns run with you by our team: your ideal customer profile, the list, and the outreach.

On the demo

  1. 1Tell us how your leads arriveYour website, phone line, WhatsApp and any outbound you run now, and roughly how many enquiries.
  2. 2See the agents on your channelsHow they would answer, ask your questions and hand the lead to your team.
  3. 3Get pricing for your setupScoped with you on the demo, for the channels and the volume you actually have.

What shapes the price. Three things, and you choose each one.

  • Your channels

    Which channels you want answered: website chat, your phone line, WhatsApp, or all three.

    Website chatPhoneWhatsApp

  • Your volume

    How many conversations those channels carry: the enquiries your agents answer, qualify and hand over.

  • Outbound, if you want it

    Whether you want outbound campaigns run with you by our team: your ideal customer profile, the list, and the outreach.

What every setup includes. Whatever you choose.

  • The agents on the channels you choose, answering from your pages, documents and instructions
  • Every conversation saved with its transcript
  • Access by role, Owner, Admin, Member or Viewer, with changes kept in an audit log
  • Leads sent to the CRM or system you connect
  • Your team can step in: take over a chat, or have a call transferred to a person

How we scope it. On the demo, with you.

  1. 1

    Tell us how your leads arrive

    Your website, phone line, WhatsApp and any outbound you run now, and roughly how many enquiries.

  2. 2

    See the agents on your channels

    How they would answer, ask your questions and hand the lead to your team.

  3. 3

    Get pricing for your setup

    Scoped with you on the demo, for the channels and the volume you actually have.

The short answer.

More in the full FAQ.

How is it priced?

It depends on your channels and volume. Request a demo or email hello@brightshoal.si and we will scope it with you.

Get pricing for your setup. Scoped with you on the demo.